Shipping & Returns
Everything you need to know about how BeBox gets to your door — and what to do if it's not right.
Shipping
United States
We're targeting standard and expedited shipping options across the continental US at launch. Exact rates and delivery windows will be published before the first shipment.
International
We're planning to offer international shipping at launch. Rates and delivery timelines will vary by destination and will be confirmed closer to the ship date.
Order tracking
Every order will include tracking information sent to the email address on your order. You'll be able to follow your BeBox from our facility to your door.
Returns & exchanges
Return window
Return and exchange details will be published before launch. We want you to be completely confident in your purchase.
Condition
Items must be in original condition with all packaging. Detailed return conditions will be published with our full return policy at launch.
Process
Our return process will be simple and clearly documented. We'll provide pre-paid return labels and step-by-step instructions.
Warranty
BeBox is built from impact-resistant materials designed to last for years. Full warranty details — including coverage period, what's covered, and how to make a claim — will be published at launch. We stand behind the quality of our product.
Have a question about shipping or returns? We're here to help.